Columbus CXPA Network

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About Us

The Columbus CXPA Network is a local community of CX professionals to connect, learn, and share ideas and best practices with each other. We welcome you to stay connected in this online space in between your in-person events planned by CXPA volunteers. We can’t wait to welcome you at our next event and thank you for being a part of the Columbus CXPA Network!


Inmoment 8.2022


Exp Now Medallia

Announcements List

  • Summer Networking Happy Hour

    Hello Columbus Network Community!

    Join us on Thursday, August 11, from 5:30 pm to 7:30 pm at Nocterra Brewing Company. It is located at 41 Depot Street, Powell, OH 43065.

    Be prepared to meet new friends, share stories (good and bad), all over a cold pint.
  • Built to Win with Annette Franz

    Join the Columbus CXPA Network as we welcome Annette Franz, CCXP founder and CEO of CX Journey Inc. to discuss her new book.

    Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience.

    She will discuss her new book, Built to Win: Designing a Customer-Centric Culture that Drives Value for Your Business, providing our network exclusive insight in what CUSTOMER-CENTRICTY really is.

  • Press 1 For Nick featuring Nick Zeisler

    Join the Columbus CXPA network for a special presentation and podcast (recording) with Nick Zeisler.

    Our own Nick Glimsdahl (Press 1 for Nick) will host and lead the conversation.

    More information, along with meeting details will follow. For now, mark your calendar for Tuesday, February 15, 4:15 to 5:00 pm Eastern.

Our Leadership

BriskHeat Corporation
Director of CX, Digital Marketing, e-Commerce, and Corporate Communications
Director, CX Solutions at VDS and Host of the Press 1 For Nick Podcast