Boston CXPA Community

New to Group and Moving Home!!

  • 1.  New to Group and Moving Home!!

    Posted 04-23-2018 02:21 AM
    Hello Boston CXPA!

    I wanted to reach out to all of your as I just joined the CXPA and the Boston group as to introduce myself.  I am from the Greater Boston area yet for the past 2.5+ yrs I have been living in Singapore due to my husband's career. I can honestly say I can not wait to move back to the BEST place on earth.. Boston! I am in such dire need of a Dunkin (a real one), Chowda, Soxs/Patriots, and yes even miss the Snow (Crazy huh?)

    Well about me:  My passion for the past 10+yrs is championing the customer I guess even before CX was such a buzz. I have been involved in the pharmaceutical industry in sales/business development in the Greater Boston area and most recently in Singapore I was Regional Customer Success Manager, Asia Pacific Japan for a leading German Technology Company. I have been an Advocate for kids and adults with disabilities for 18yrs, where I was BOD Co-Chair for the Shrewsbury Special Needs Chapter (affiliate of the MA Special Olympics).

    Thank you for reading a snapshot about me and I look forward in meeting all of you at a networking event and hearing your success stories. I will be moving in July so if there is a meetup in August I will be there. In the meantime feel free to reach out to me and say hello!

    My Warmest Regards,

    Juliette Krovi
    Regional Customer Success Manager, APJ
    Software AG
    Greater Boston
    (857) 400-0759

  • 2.  RE: New to Group and Moving Home!!

    Posted 04-23-2018 10:36 AM

    Welcome back to Boston for all the reasons you mentioned, and then some.  I'm the lead dog for the CXPA Boston Network and we would love your attendance and participation at our local events.  We just had a coffee-chat meet-up last week and there will be more to come in addition to the quarterly events we also run.  I'm adding your email information to a separate mailing list we keep so you will be sure to get notified whenever anything significant is going on CX-wise in the Boston area. Again, welcome home!!


    Karl Sharicz, CCXP, CX-PRO, EdM
    Founder | Principal
    HorizonCX, LLC
    Quincy, MA 02169
    508 989-7379