Improv Theatre Meets CX Leadership Skills! Let's Do This!
Some of you know Adam Rudder, he's CXPA's improv theatre guru, always fun, definitely provocative, never dull. This year, our group is on a course to examine CX Leadership, how to have more of it, develop it, and build leadership throughout organizations. And Adam has generously queued up some exercises to get us to be leaders and to challenge our thinking about how we could excel as CX leaders.
This is our local meet but as long as we are on Zoom, if you are a CX practitioner, feel free to join!