Has anyone else ever felt like this daffodil? đ„
Youâre excited to tackle something new in your organization, you spring into action, only to be met with a cold reception that takes the life right out of you.
When youâve worked hard to develop a new organizational wide initiative & it isnât successful, the aftermath can leave you feeling lonely, misunderstood, discouraged, & a failure. It can be difficult to break the doom loop in your mind & get your confidence back to try again.
When youâre stuck in a situation like this the best thing to do is take yourself out of the equation, it isnât about you. You must look at the situation analytically & deconstruct each phase to understand where the failure occurred.
It is likely your organizational change failed because you didnât follow the tried & true methods from change management expert, John Kotter (Book: Leading Change):
đ”Build a sense of urgency for change (what will happen if you do nothing)
đ”Create a cross-functional team that can help guide the change
đ”Develop a vision for the future & a strategy for how to get there
đ”Effectively communicate the change (in a variety of ways & constantly)
đ”Empower people for the change through training & systems
đ”Generate short-term wins to put fuel in the tank
đ”Gather momentum, share wins, & produce more change
đ”Anchor the change in the culture for long-term success
Another book Iâve found helpful when building an appetite for organizational level change is â Conversational Intelligence by Judith Glaser.
She outlines the 3 levels of communication, from the most basic to the ideal state:
âĄTransactional â Exchange information. Giving & taking.
âPositional â Exchange power. Using your position of power to get a win-win solution.
đTransformational â Exchange energy. Exploring othersâ perspectives & innovating together.
She also shares whatâs happening in your brain whenever you are talking with someone else, your mind is trying to assess the following things: (Itâs no wonder so many organizational change initiatives fail!)
âProtect: Do I need to protect myself from this person?
âConnect: How can I trust this person?
âBelong: Where do I belong or fit in with this person?
âBe strong: What do I need to learn to be successful?
âPartner: How do I create value with others?
Once you understand the science behind communication, Judith provides you with practical tools to help you take your conversations from transactional to transformational.
When you leverage the combination of John Kotterâs + Judith Glaserâs work youâre sure to end up with a successful change in the organization⊠& a perky daffodil. đŒ