Excitement is building for CX Day 2023! Here’s how you can get involved.

By Mr. Greg Melia, CAE posted 08-17-2023 01:37 PM


CX Day 2023 will begin as the sun rises around the world on Tuesday, October 3.  This will be the eleventh year celebrating the impact customer experience is making for customers, employees, and organization across the globe.  This year’s theme is “Good CX delivers better outcomes for customers, employees and organizations.” We invite you to help make CX Day 2023 a smashing success.  Here’s how you can get involved:

·         Save the Date – Make sure that Tuesday, October 3 CX Day is marked in your diary. (We’ve created a placeholder .ics file that you can download.) Visit to see webinars, local events, and special content including the Noon Eastern LinkedIN Live Event during which we will announce the 2023 CXPA Impact, Emerging Leaders and Collaboration Award Winners.     

·         Sign Up to Get Organizer Information – Complete the Email Update sign up form at so that we can add you to the list of 200+ event organizers planning to celebrate CX Day.  When you are on the list we’ll send you event organizing ideas, tips, and graphics to host a CX Day event for your company or network!  (P.S. If your event is open to sign up from others, let us know so that we can add it to the official calendar of events.)

·         Help us make the case that good CX delivers better outcomes for customers, employees and organizations.  Making the case for customer experience requires inspiring stories as well as facts and figures that demonstrate how good CX is good business.  We invite you to contribute how your CX initiatives have created a positive impact for customers, fellow employees, and/or your organization’s bottom line. Simply send an email sharing your story, facts or figures with the subject line “CX Day theme support” to  We will feature key themes and even some specific examples in our social media messages and LinkedIn Live event!

Finally, a very special thank you to CXPA volunteer leaders, partners and sponsors for their support in making CX Day possible. These industry leaders are true trusted partners that care about supporting CX professionals, customer-centric organizations and advancing customer experiences.  If you share those values and commitments, please consider collaborating with leaders for success on CX Day and beyond.  (If this describes you and you’d like to get involved as a sponsor, contact