B2B and B2B2C CX Discussion Community

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Is B2B CX your jam? Register for a Workshop Roundtable!

By Martha Brooke, CCXP posted 03-23-2023 09:05 PM


Over the years, many of you have told me that you need guidance specifically pertaining to the unique challenges of B2B CX. That's why I've been hosting 55-minute workshop roundtables, usually about 5-6 per year. 

Often, our workshops kick off with a 20-minute interview with our expert speaker, but occasionally we break into Zoom rooms to work through case studies and other exercises. We try to keep the cap at about 80, so there's room to ask questions and share your own insights! 

Our upcoming roundtable uncovers how NPS applies—or doesn't apply—to B2B companies. We have the best person in the world to address this, Rob Markey, the co-inventor of the NPS system.  It's May 4th, Noon PST, 3 EST. Want to attend?  Register here