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CXPA Need to Know for the Week of September 19

By Joy Wedge posted 09-15-2022 01:10 PM

  
2022 CX Day Events  

Our theme this year is “CX Drives Success” and we are planning a series of fun and educational online opportunities. Consider planning an event for your team, company or organization to celebrate. See more inspiration on how to celebrate CX Day here or learn more at cxday.org

Our community celebrates world wide and people connect to learn, grow and share CX knowledge in celebration of CX day. See CX Day Events.

Need to know

 

Upcoming Webinars and Virtual Events

CX Webinar: CX as a Pilgrimage with Nienke Bloem, CCXP

Monday, September 19, 2022 10 AM ET

More Information

Hear from Zendesk on how to avoid the biggest AI mistakes

Tuesday, September 20, 2022 11 AM ET

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CX Webinar: New Banking Research: How to Fine-Tune Your CX Strategy with Customer Trends
Thursday, September 22, 2022 2 PM ET

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CXPA RTP Acceleration Strategy Presents: Supercharge your Experience Management Initiatives

Thursday, September 29, 2022 2PM ET
More Information

2022 Customer Contact Week
Wednesday, October 12 - 14, 2022
More Information

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