CXPA Need to Know for the Week of September 5

By Joy Wedge posted 08-31-2022 11:29 AM

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CXPA Headquarters Holiday Closing

CXPA Headquarters are closed Monday 9/5 in honor of Labor Day. Have a safe holiday!

Record Your CX Day Greetings!

Our theme this year is “CX Drives Success” and we are planning a series of fun and educational online opportunities. Consider planning an event for your team, company or organization to celebrate. See more inspiration on how to celebrate CX Day here or learn more at cxday.org

Download tips to help your team celebrate on CX Day here.

Interested in recording your video greetings? You can record here!

CX Partner Spotlight: Qualtrics

CX Partner Spotlight with Qualtrics on customer journey mapping. Learn more here.

2 Minute Takeaway : Customer Advisory Boards

Maya Khalifeh, CCXP, explains the logistics behind planning a CAB meeting.

Upcoming Webinars and Virtual Events

CXPA RTP Acceleration Strategy Presents: Supercharge your Experience Management initiatives: How to Leverage Your Existing Unstructured and Digital Feedback
Thursday, September 8, 2022, 2PM ET
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LinkedIn Live: Celebrating CX Excellence with Awards International and Brenntag
Friday, September 9, 2022, 10 AM ET
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CX Webinar: CX as a Pilgrimage with Nienke Bloem, CCXP

Monday, September 19, 2022 10 AM ET

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CX Webinar: New Banking Research: How to Fine-Tune Your CX Strategy with Customer Trends
Thursday, September 22, 2022 2 PM ET

More Information

Don't Miss This

Medallia and CXPA Summer CX Social Series: Expand Your Understanding of the Customer

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Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

What term do you use for customers?

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