Blogs

CXPA's Impact Awards recognize individuals who have made notable contributions to the discipline of customer experience. Is there an individual on your CX team or at your organization that deserves recognition?

We are now accepting nominations in the following categories:

• Impact within an organization.
  
• Impact on the CX profession.
• Impact on efforts to improve diversity, equity, and inclusion outcomes in an organization through better CX.
  
  

Application Deadline: Monday, August 15th

Learn more here

CXPA is proud to announce our 2022 Innovation Award Winners our panel of global judges has chosen one global winner:

Congratulations to CRC Companies!

Because customer-focused innovation can take different forms globally, CXPA's regional council leaders identified these organizations as the winners of its first-ever "Council's Choice" award:

• Asia--Dialog
• Brazil--Bradesco and Vivo
• Canada--Silverwax and Vosker
• Europe--OTP Bank
• United States--CRC and Reliant

Live with CXPA and Walker: Building and Managing an Effective CX Team

Tuesday, July 26, 2022, 1 PM ET
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Growing a CX Culture - CXPA Rochester Network

Wednesday, July 26, 2022, 11:30 AM ET
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CX Webinar by Glassbox: Your Playbook for Better Mobile App Experiences

Wednesday, July 27, 2022, 2:00 PM  ET

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Medallia and CXPA Summer CX Social Series: Expanding Your Understanding of the Customer
Tuesday, August 23, 2022, 11 AM ET
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CX Webinar Sponsored by InMoment: Designing, Actioning, and Proving an ROI-Focused Experience Program

Thursday, August 25, 2022, 2 PM ET

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CXPA Sponsored Webinar by Verint: Leverage New Customer Behavior Insights and Trends

Tuesday August, 30, 2022, 2 PM ET

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