Blogs

Here are some CX pros who were recently on the move:

First Row, L-R

• Jenny Amari, CCXP, Customer Delivery Leader, Cisco
• Tabitha Dunn, CCXP, Head of Global Customer Experience, Hitachi
• Elif Baydar Aygun, Customer Experience and Market Research Manager, Enerjisa
• Geoff Reabold, Sr Manager, Customer Success, Henry Schein
• Omran Siddig, Experience Strategy & PMO Team Leader, Zain Sudan

Second Row, L-R

• Suzie Dieth, CCXP, Senior Director, Customer Experience, NRG Energy
• Monika Urbaniak, Head of Customer Experience Department, OTIS POLSKA
• Ehsan Bin-Abdullah, CCXP, Director Customer Experience, Tawuniya
• Friederike Niehoff, CCXP, Chairwoman of the CX Expert Group, Klantenservice Federatie
• Alison Lichtenstein, Senior Vice President, Customer Experience Design Lead, Citi

Third Row, L-R

• Ragna Ghoreishi, CCXP, Vice President of Customer Success, Cleeng
• Jason Anderson, Vice President of CX & Marketing, BriskHeat Corporation
• Faisal Abalkhail, Customer Experience Lead Officer, Saudi Tadwul Group
• Nicole Benedetto, Director, Customer Experience and Commercial Acceleration, Organon
• Allison Paine Landers, Chief Experience Officer (CXO), Banking & Lending, UBS

Fourth Row, L-R

• Tara Townsend, Director, Digital CX, Progressive
• Cynthia-Lee Williams, Senior CX Researcher, Transamerica
• Stephanie Acevedo, Customer Experience Specialist, Zambrero
• Alyson Bloch, Director of Customer Experience, Breezeline
• Landon Barnes, CCXP, Director, CX Consulting, Experient Group

Fifth Row, L-R

• Mariana Abdalla De Marchi, CCXP, Community Manager, Comunidade de Mulheres de CX/CX/UI/UX
• Vasu Rao, CCXP, Director, Global CX Strategy & Enablement, Dexcom
• Andrew Jobson, VP Head of Customer Service, Overstock

Sixth Row, L-R

• Seema Kohli, Head of Customer Experience – EMEA, TikTok
• Kristi Roe, Vice President, Patient and Consumer Experience, Ascension
• Muneera AlSunaid, CCXP, Customer Experience Director, Saudi EXIM Bank

Not pictured

• Lauren Brooks-Rooney, Director of Customer Excellence, KPMG US
• Jessica Hurlburt, Senior Manager of GI Customer Success, ModMed
• Sadegh Sazegar, Senior Customer Experience (CX) & CRM Consultant, Pejhan Farbod co