Blogs

Here are some CX pros who were recently on the move:

First Row, L-R

• Tim Pritchard, Global Partnership Lead – Medallia, Kantar
• Janelle Mansfield, VP CX Strategy and Enablement, People Corporation
• Hrushi Kulkarni, XM Scientist, Zill Consulting
• Ahmad Sidawi, Country Manager, Enterprise, Genesys

Second Row, L-R

• Alykhan Jadavji, CCXP, District Leader, TD
• Eldon Phukuile, Customer Experience Program Manager, STEMCELL Technologies
• Mona Bedi, VP, CX Advocacy, Bill.com
• Stacey Nevel, CCXP, Vice President, Voice of the Customer, Prudential Financial
• Vern Scharping II, Manager, Customer Experience – Service, Paychex

• Gustavo Imhof, CCXP, Head of Customer Experience Strategy & Insights, Avado
• Michelle Sawa, CCXP, Director, Customer 360 Advocacy, Upwork
• Vincent Mirabelli, CCXP, Principal Research Director, Info-Tech Research Group
• Ben Noble, AVP, Circle Lead Digital Experience Enablement, Travelers

Not Pictured, L-R

• Sadegh Sazegar, Senior Customer Experience (CX) & CRM Manager, Pejhan Farbad Co
• Quan Wells, Senior Customer Success Manager, Panaseer