As we approach the end of 2023, the Customer Experience Professionals Association (CXPA) is gearing up for a bustling period filled with final meetings, Board Elections, and preparations for a successful 2024. Amidst the whirlwind, here's a year-end checklist to support your CX success:
- Attend a Local or Online CXPA Program: As the year concludes, consider investing in your professional development by planning to attend a local or online CXPA program. This step not only enriches your knowledge but also connects you with like-minded professionals and the organizations they serve.
- Express Your Interest in Volunteering for 2024: Looking to make a meaningful contribution to the CX community in 2024? Now is the perfect time to submit your interest in being a volunteer for CXPA in the coming year. Your dedication can shape the future of customer experience initiatives.
- Download the Free "Building Diversity, Equity, and Inclusiveness" Book: This invaluable resource will empower you to foster diversity and inclusiveness within your CX strategies, making 2024 your most inclusive year ever.
- Register for CX Leaders Advance - April 30 to May 2: Secure your spot at the CX Leaders Advance conference scheduled for April 30 to May 2 in Denver, Colorado. This event promises insights, strategies, and networking opportunities that will unlock better customer and business outcomes. Don't miss the chance to stay ahead of industry trends.
- Celebrate Achievements and Gain Inspiration at CXPA Connections: Join CXPA Connections on December 19 at 11 AM ET or 4 PM ET to celebrate the accomplishments of 2023 and fuel your motivation for a successful 2024.
- Mark Your Calendar for CX Day 2024 - October 1: Looking ahead, set a reminder for CX Day on October 1, 2024. This global celebration is an opportunity to showcase the business value of customer experience and engage with the CX community. Be prepared to participate and contribute to the worldwide conversation.
As the year draws to a close, use this checklist to not only wrap up 2023 on a high note but also to lay the foundation for a customer-centric and successful 2024. CXPA is here to support your journey in the coming year and beyond.
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