Facebook is looking for a Customer Experience Program Manager. The PSO Customer Experience team is seeking a Customer Experience (CX) Program Manager who is passionate about providing a world-class client experience with Facebook's business and marketing solutions. The ideal candidate will have a proven track record in the strategy, setup, execution, and management of a scaled customer insights program within a multi-channel service and support operations. The successful candidate will have strong data analytics experience and be customer-obsessed with a passion for technology.
(San Francisco, CA)
SageSure is looking for a Customer Experience Specialist. As a key contributor for our growing Customer Experience team, you will be focused on improving customer experiences as we focus on becoming the lead market to our producers for coastal residential property insurance. We are looking for a results-driven individual with experience managing customer experience projects and initiatives.
AppFolio is seeking a Sr. VOC Program Manager. This individual will build and implement a holistic voice of customer program that amplifies customer perspective and critical insights. Develop close-loop experience for prioritized customer listening posts in 2021. Consolidate and optimize different sources of VOC (direct & indirect) feedback channels in the company. Lead, identify & develop strategic and tactical (in the year) opportunities to eliminate current pain points and reduce service and product adoption blockers across customer segments.
(San Diego, CA)
H&R Block is seeking a Manager - Customer Experience Capabilities. As the Manager working on the Customer Support Organization transformation team, you will be part of a team that is transforming the way H&R Block provides service to all clients. This team will oversee transforming the systems, processes and procedures leveraged by our associates in the contact center when interacting with our clients who have interacted with H&R Block across various products or services. This manager will need to execute and enforce consistency, development, and manage relationships with internal and external stakeholders ensuring H&R Block’s critical initiatives are met.
(Kansas City, MO)
Resigility LLC is looking for a Consultant - Customer Experience (CX) Specialist. Resigility is looking for an individual with a consistent record and understanding of what it takes to design, develop and implement a set of transformed interactions that “delight” customers and create a positive perception of the organization. Demonstrated dedication to customer experience and delivery excellence, working with clients in a professional manner and in a dynamic team environment are a must.
(Atlanta Metropolitan Area)
Mosaic is looking for a Customer Experience Manager. As a member of Mosaic’s commercial management team, the Customer Experience Manager will play a key role in building the organization’s customer experience discipline. You will define what exceptional customer experience means for our customers with the goal to increase customer satisfaction and loyalty. As the CX Manager you will measure customer, operational, and financial success related to customer experience improvement initiatives. In partnership with leaders across the organization, you will drive the customer into the forefront of every product and service we offer, and work to grow critical CX competencies, skills, and capabilities needed to deliver on our corporate mission and strategy.
(Tampa, FL) CCXP Preffered
Principal is seeking a Data Scientist (Customer Analytics). As a Data Scientist, you will lead high economic impact projects that deliver insights using cutting edge data science methods and techniques. You will design, build, and iterate on business-driven analytics. You will collaborate with business leaders as well as analytic and technology team members to develop analysis plans and propel insights into action!
Walker is looking for a Project Manager. As a PM at Walker, you’ll be driving your professional career in project management forward, building skills that will help you flourish in a variety of career paths. You’ll learn the necessary skills needed to manage a successful project from start to finish, working directly with our clients while leveraging the world’s most advanced XM technology from our strategic partner, Qualtrics.
Gympass is seeking a CX Process Specialist. We’re looking for a talented CX Process Specialist to join our CX Team in São Paulo! The Process Improvement department goal is developing a continuous improvement vision and strategy across the company to help leverage CX operations productivity and quality.
(San Paulo, Brazil)
Ripio is seeking a CX Manager. Seras la/el responsable por el diseño y la ejecución de la estrategia general bajo los objetivos generales de negocio y la implementación de las mejores prácticas para el área, así como también la coordinación de los equipos de trabajo locales que Ripio tiene en cada país.
(Buenos Aires, Buenos Aires Province, Argentina)
Ecommerce an Pratica is seeking a Head de Customer Experience. Nós acreditamos em educação, na capacidade de pessoas e no nosso poder de contribuir ativamente para a melhora do empreendedorismo brasileiro.E, hoje, temos MUITO orgulho de ter conosco pessoas que estão alinhadas com nossa missão e valores. Para compor o nosso Time, estamos em busca de um (a) Head de Customer Experience.
(Rio de Janeiro, Brazil)
Quadra Chemicals is looking for a Customer Experience (CX) Manager. We are currently looking for an innovative leader to fill the role of Customer Experience (CX) Manager. This person will be reporting to the President and will also be an active member of the Corporate Leadership Team. The Customer Experience Manager's major responsibilities will be built on Quadra’s customer engagement by driving change to improve internal efficiency, reduce pain points and further elevate our customer focus. This person will also have overall corporate responsibility for the Customer Service Department, in Canada and the USA.
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