Attendees of past Insight Exchange’s have come from the following companies:

Who Should Attend

Whether or not you’re a member of the Customer Experience Professionals Association, the 2017 Insight Exchange is the perfect opportunity to expand your knowledge and your network with more than 300 Customer Experience professionals in attendance. This May 16-17 in Phoenix, AZ will be exposed to world-class learning and networking with a unique approach to exchange and a focus on innovation.

Those in various stages of Customer Experience maturity, across a wide range of industries should attend. So come join us if you want to learn more about CX, are new to a CX role or are more experienced in CX -- there is something for you!

Those who learn in small group sessions by hearing directly from those with successful CX experiences will love the Insight Exchange. This is peer to peer learning at it's best, unlike any other CX conference!

Have a question? Email us at info@cxpa.org.

Attendees of past Insight Exchange’s have come from the following companies:


  • 360Connext
  • AboutFace Corp.
  • Accelerated Business Results
  • Acrolinx
  • Adobe
  • Aflac
  • AIG
  • Alaska Airlines
  • Allegiance
  • Allianz
  • ALSAC/St. Jude Children’s Research Hospital
  • Alternative Apparel
  • American Family Insurance
  • Amerisourcebergen
  • Andrew Reise Consulting
  • Aquent
  • Arizona Humane Society
  • ARIZONA PUBLIC SERVICE CO
  • Assoc. Marketing Manager
  • AT&T
  • Avis Budget Group
  • Avtex Solutions, LLC
  • Bare International
  • Baxter Healthcare
  • Blue Cross Blue Shield of Arizona
  • Blue Cross Blue Shield of Michigan
  • Bosch Service Solutions, LLC
  • Brandtrust
  • Busey
  • Cablevision Systems Corp.
  • Cal-Tex Protective Coatings Inc.
  • Center for Services Leadership- ASU
  • CEO
  • Charlie’s Biscuits
  • Chartwell
  • Ciena
  • Cigna
  • Cisco Systems
  • Citrix
  • Clarabridge
  • ClearAction
  • Clearworks
  • CMI
  • Columbus Metropolitan Library
  • Communispace
  • Confirmit
  • Consulting Firm
  • COUNTRY Financial
  • Cox Communications
  • Cox Communications, Inc.
  • Crowe Horwath LLP
  • CTS Service Solutions
  • CUNA Mutual Group
  • Customer Experience
  • Customer Relationship Metrics
  • Customer Service Experts, Inc.
  • Customer Success, Director
  • CustomerBliss
  • CX Act
  • CXPA
  • Dawna MacLean Consulting
  • Direct Marketing News
  • Director of Customer Success
  • Director, Experience Design
  • Director, Global Quality
  • Discover Financial Services
  • Dow Corning Corporation
  • DST Health Solutions
  • DuPont
  • E Source
  • EiGL Consulting, LLC
  • EMC
  • EMC Corp.
  • Enterprise Holdings
  • Esri, Inc
  • ETRADE
  • Fidelity Investments
  • Genesys
  • Genesys
  • Genworth Financial
  • GlaxoSmithKline Vaccines
  • Gordon Food Service
  • Grant Thornton LLP
  • Green Shield
  • Hagerty
  • Hallmark Business Connections
  • Heart of the Customer
  • Hunter DeHaven
  • iEnabler
  • Independent
  • InReality
  • Interactive Intelligence
  • Interactive Intelligence Group, Inc.
  • Internet Decisions
  • Intradiem
  • inyourface
  • Ipsos Loyalty
  • Jive Software
  • John Deere
  • Kinship Consulting, LLC
  • KOBRA
  • LoyaltyRocks
  • Lynden
  • Macquarium, Inc.
  • Marketing Director, VOC Solutions
  • Masco Cabinetry LLC
  • Mattersight
  • Mobile Marketing Research Association
  • Motiv Strategies
  • Mulberry Consulting
  • NCR
  • NMC
  • North Highland UK
  • OKC Thunder
  • OpenSpan
  • Oracle
  • Pensare Group
  • PeopleMetrics
  • PeriscopeIQ
  • Previously with McKesson Corp
  • Prime Therapeutics
  • Qualtrics
  • Questar, LLC
  • Qvidian, Inc.
  • Rapid7
  • RDS Incorporated
  • Reliant Energy
  • ResponseTek
  • Revesis
  • Safeco Insurance
  • Safeco Insurance/Liberty Mutual
  • Safeco/Liberty Mutual
  • Sage
  • Sales Effectiveness, Inc.
  • Sandy Spring Bank
  • SAP Cloud
  • SAS
  • SAS Canada
  • SAS Institute Inc
  • SAS Institute Inc.
  • Satisfyd
  • SATMAP
  • SAX
  • SDL
  • Siemens Building Technologies
  • SimplexGrinnell
  • SMG
  • Sparks Grove
  • Sprint
  • Sr. Marketing Analyst
  • StageLeap
  • Storyminers
  • Stream Global Services
  • Strong-Bridge, LLC
  • Suitecx
  • Synquest Laboratories
  • T. Rowe Price
  • Telogis
  • Temkin Group
  • The Home Depot
  • The New York Times
  • The Service Profit Chain Institute
  • The Steritech Group, Inc.
  • The Teaching Company
  • THOMSON REUTERS
  • Touchpoint Dashboard
  • Trane
  • Tucker & Company
  • Tyco Security Products
  • UCare
  • Unify
  • UnitedHealth Group
  • Universal Mind, Inc.
  • Universal Orlando Resort
  • Upland Software
  • UPS
  • UserVoice
  • Verint Systems
  • Verizon
  • Verizon OEPT Customer Business Intelligence
  • Vertex Inc
  • VMware
  • Vocal Laboratories, Inc.
  • Vocalabs
  • Walker Information
  • WCIRB
  • Wells Fargo Asset Management
  • Western National Insurance Group
  • Wolters Kluwer Financial Services
  • ZS Associates