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CUSTOMER SPARK

8 Great Case Studies from Top Brands

November 29, 2017 | Birmingham, England

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What is Customer Spark?

A Customer Experience Exchange: Igniting Ideas for Transformative Customer Experience

Learn and gain inspiration from eight top brands, discover principles of customer experience that lead to success, and find out the latest big-picture trends for building customer loyalty. You'll leave feeling energized with an array of ideas to implement and connected to a new network of CX professionals.

Learn from the Best Brands

             Homeserve                  


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Speaker Lineup:

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Andrew Ashby

Andrew Ashby
Director of Customer Operations
Screwfix

James Leech

James Leech
Head of Digital Contact, Technology & Innovation
Sainsbury's Argos

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Coming Soon!

Justin Barrett

Justin Barrett
Director of Sales & Services
HomeServe

Dan Moross

Dan Moross
Director of Customer Experience
Moo

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Coming Soon!

Dave Carroll

Dave Carroll
Author & Musician
Special Guest

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Coming Soon!

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Coming Soon!


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November 30, 2017

Executive Summit

An Exclusive Event by Invitation Only for 'Head Of' CX Practitioners

Join other brand-only 'head of' customer experience professionals for an incredible day of working sessions where you don’t just sit back, but participate and guide the conversation. This isn’t quite a therapy session, but the conversations and ability to determine topics and talk about top of mind issues will offer you a space to address business concerns with peers just like you.

This will be the first in a series of in-person and online events that bring together this exclusive group. Participation in the event is by invitation and will be open to non-members of the CXPA for a limited time only.

Learn More

Pricing

Customer Spark

£120

CXPA Member

Customer Spark

£155

Non-Member

Executive Summit

£270*

*Brand Only, 'Head Of' CX Practitioners