Join CXPA

Welcome to CXPA!

Great CX results start with professionals who are empowered to lead their customer experience programs. By providing these leaders with CXPA membership, organizations show their commitment to CX and give them access to a supportive community of peers who inspire and inform them throughout the year.

The Certified Customer Experience Professional (CCXP) certification from CXPA offers a trusted, industry-wide standard to advance and assess the CX knowledge of your team and job applicants.

Since 2011, the CXPA community has been a reliable resource for important decisions, like investing in CX platforms or consulting services. Our CCXP credential is globally recognized as the top standard for hiring CX professionals.

How do I become a member?

Creating an account is the first step in becoming a CXPA member. If you have already created an account, you may login here to complete the join process. 

NOTE: If you have previously had a CXPA account, please try the "Forgot your password?" feature. If you do not know your email on file or have access to it anymore, please contact us at info@cxpaglobal.org so that we may update your previous account rather than create a second record. 

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Regional Membership Rates

CXPA has introduced a regional rate option tailored to better suit members located in specific regions, offering you the same exceptional benefits at a more cost-effective rate. This option aims to provide more flexibility and affordability for our valued members. Simply select your region below to join CXPA (or renew your current membership) through a subscription managed by Stripe.