2024 CX Leaders Advance Planning Committee

Hello all!

As a friendly reminder, the brief survey to gather your thoughts and opinions on areas of topic interest for the conference will remain open until the end of the day on Thursday, December 7th. Your feedback will help inform our discussion next week.

One theme that has already emerged from the open-ended responses is the need for CXPA to offer session recordings. This raises a couple of additional questions that I'd be interested in hear the group respond to:

1) Would you envision that the primary audience for such session recordings would be CX Leaders Advance attendees who wanted to attend a specific session, but could not due to a competing session or priority? Or would that audience be CXPA members who did not attend the conference at all?

2) How have you viewed recorded conference content in the past? What has worked well or been a challenge? What would be some key areas for CXPA to consider if we were to pursue a recording option?

Hi Gabe, 

I believe both attendees with schedule conflicts and those CXPA members unable to attend would benefit from the recorded sessions. 

From my experience, having all the recordings on a dedicated page for access is helpful.  Additionally, I've found that creating a timestamp index of topics for each recording enables those pressed for time to quickly view key concepts without having to sit through the entire recording.  If any of these sessions include supporting content (e.g. slides, whitepapers, etc.), having that available for download can aid in the viewing and offline reflection.  

Looking forward to next week's meeting!
-Mikal 

Hello all!

As a friendly reminder, the brief survey to gather your thoughts and opinions on areas of topic interest for the conference will remain open until the end of the day on Thursday, December 7th. Your feedback will help inform our discussion next week.

One theme that has already emerged from the open-ended responses is the need for CXPA to offer session recordings. This raises a couple of additional questions that I'd be interested in hear the group respond to:

1) Would you envision that the primary audience for such session recordings would be CX Leaders Advance attendees who wanted to attend a specific session, but could not due to a competing session or priority? Or would that audience be CXPA members who did not attend the conference at all?

2) How have you viewed recorded conference content in the past? What has worked well or been a challenge? What would be some key areas for CXPA to consider if we were to pursue a recording option?

Hello all!

As a friendly reminder, the brief survey to gather your thoughts and opinions on areas of topic interest for the conference will remain open until the end of the day on Thursday, December 7th. Your feedback will help inform our discussion next week.

One theme that has already emerged from the open-ended responses is the need for CXPA to offer session recordings. This raises a couple of additional questions that I'd be interested in hear the group respond to:

1) Would you envision that the primary audience for such session recordings would be CX Leaders Advance attendees who wanted to attend a specific session, but could not due to a competing session or priority? Or would that audience be CXPA members who did not attend the conference at all?

2) How have you viewed recorded conference content in the past? What has worked well or been a challenge? What would be some key areas for CXPA to consider if we were to pursue a recording option?