Hi All
Does anyone have a training agency or recommended curriculum for customer service that they could recommend? I am considering options for B2B high tech service excellence and not CX professional training. How have you restructured your service skills assessments to be CX driven for field service?
Thanks so much!
Marni
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Marni Rutkofsky, CCXP
Director Customer Experience
APO AE
+4915146370716
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