B2B

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  • 1.  Customer Centric Workshop for Seniors Leaders

    Posted 01-09-2015 07:27 AM

    Hello !

     First of all, a WONDERFUL 2015 for you and your family !

    I´m designing a Customer Centric Workshop to be delivered to Leaderships Channel Network and I´m looking for some good ideas on how to inspire and engage them on the Customer Centric concepts, during the Workshop. Maybe some activities, visual communication, storytelling... Do you know some best practices that I could use for this purpose ? I´ve already searched CXPA CX tools for that.

    Thanks a lot!

    Regards

    Claudia

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    CLAUDIA SILVEIRA VALE
    Customer Experience Project Manager - Latin America
    John Deere
    Indaiatuba
    19-97018461
    ------------------------------



  • 2.  RE: Customer Centric Workshop for Seniors Leaders

    Posted 01-12-2015 01:44 PM

    Hi Claudia,

    I produced a CX workshop for senior leaders in December. I would be happy to set up an eMeeting to show you what I did.

    Kind regards,

    ------------------------------
    Elizabeth Thomas
    Senior Director, Customer Experience
    Rocket Software
    Denver CO USA
    303-882-4152
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    Original Message


  • 3.  RE: B2B : Customer Centric Workshop for Seniors Leaders

    Posted 01-13-2015 06:13 AM

    Hi Elizabeth,

    thanks for your answer.

    Please let me know your email and a better day/time for you this week.

    I´ll send an invitation.

     

    Thanks a lot!

    Regards

    Claudia

    ------------------------------
    CLAUDIA SILVEIRA VALE
    Customer Experience Project Manager - Latin Americ
    John Deere
    Indaiatuba
    19-97018461
    ------------------------------


    Original Message