CX Toolbox

Step Up Your Self-Service: 3 Tips to Keep Your CX Agile and Impactful (Webinar Presented by Zendesk) 

08-19-2020 04:03 PM

With most customers attempting to resolve problems on their own before reaching out to support teams, it’s no surprise that self-service is no longer a nice-to-have. Yet creating self-service that keeps up with ever-changing customer preferences and dynamic and complex business needs can seem daunting. It shouldn’t be. In this session we’ll dive into why and how to create self-service that is seamless for customers, getting your team involved with knowledge and leveraging data to drive modern and agile experiences.

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CXPA Webinar Presented by Zendesk_ Step Up Your Self-Serv...mp4   43.30 MB   1 version
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