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During this 45-minute interactive discussion, Quadient Customer Transformation VP, Scott Draeger, CCXP will talk to CX experts from multiple industries to hear the lessons they’ve learned when delivering critical customer communications during a crisis. Scott will summarize some of the best practices you can take-away and implement now to enhance your customer experience through connected, highly personalized, communications. We encourage you to bring your own questions and tips for the group.CLICK HERE FOR A BLOG RECAP OF THIS PANEL DISCUSSION.