Under this years theme “CX Horizons: Discover, Transform, succeed” we emphasize the journey of organizations as they explore new frontiers in Customer Experience (CX). CX Transformation Summit continuous quest to discover fresh insights, transform strategies, and ultimately achieve success in the realm of CX
05-15-2024 | 09:00 AM - 09:00 PM EAT TBD
But, there's a twist - it's not just about making customers happy; It's about finding that sweet spot between crafting incredible CX and driving the business forward
See matching posts in thread - 2024 CX Leaders Advance Plannin...
-- Gabe Smith, CCXP Content Manager & Associate Director Customer Experience Professionals Association AkronOH United States --
Think about your organization, can you succinctly capture your CX culture into clear brand promises?
LinkedIn Live Replay: Strategies to Reduce CX Stagnation and Embrace Innovation In a recent LinkedIn Live event hosted by CXPA, Ryan Driscoll of commonFont, a CX professional services firm that provides technical delivery capabilities and consultative advisory services, joined CXPA’s Gabe Smith, CCXP , for a conversation on how CX pros can reduce stagnation and drive focused innovation in their organizations
Has anyone else ever felt like this daffodil? 🥀 You’re excited to tackle something new in your organization, you spring into action, only to be met with a cold reception that takes the life right out of you. When you’ve worked hard to develop a new organizational wide...
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