Profile

CXPA BOARD OF DIRECTORS
CCXP

Contact Details

Industry

  • Technology

Job History

Ericsson
Chief Customer Officer
Stockholm, Washington, Sweden
July 2019 - present

Customer Experience Professionals Association
Member Board of Directors
May 2016 - present

SAP
Global Vice President of SAP Customer Insights, Experience & Transformation
WA, United States
August 2018 - July 2019

SAP Concur
Vice President, Customer Experience
Bellevue
November 2014 - August 2018

Citrix
Managing Director, Customer Insights
April 2013 - November 2014

Citrix Systems
Sr. Director, Customer Insights
April 2012 - April 2013

Citrix Systems
Director, Customer Insights
August 2008 - April 2012

Philips Medical Systems
Global Director, Customer Experience
October 2005 - August 2008

Xerox
Business Consulting Program Manager
September 2000 - October 2005

SGL Carbon
Customer Service Mgr
August 1997 - September 2000

DCL
Account Manager
September 1995 - August 1997

Designation

  • CCXP