Transformational leader with the vision to create a world class customer experience and skills to execute the vision across a large complex organization.
Pioneer in developing innovative solutions that leverage emerging technologies to drive dramatic improvements in the customer experience.
Proven accomplishments in designing and implementing customer-centric programs based on marketing insights and understanding of consumer behavior, which achieve measurable results and positive financial impact.
Effective communicator able to work across disciplines to create quality, end-to-end brand experiences.