Contact Details

Louisville, OH


Raised on a farm in Ohio, I grew up learning how to milk goats. I accepted an Naval Reserve Officer Training Corp scholarships to Boston University as a method of escaping Ohio. After graduating with a degree in General Management I started my career driving warships for the Navy. After three years in the Navy's Surface Warfare community, I was selected as one of the Navy's 200 public affairs officers. I had opportunities to collaborate and lead major Navy outreach opportunities including New York City Fleet Week, and ended my active career in the Navy standing up the Navy's social media program. I had a brief stint as a community manager for and then was blessed to be introduced to CXPA. It is my pleasure to serve as the association's community manager. On the home front, I spend time fundraising for the Cystic Fibrosis Foundation, participating as a leader in my church and am a wife and mother of four young children living once again back in Ohio. (No goats this time!)


  • Non-Profit

Job History

Customer Experience Professionals Association
Director of Member Engagement
March 2012 - present

Content and Community Manager
March 2012 - November 2012
Community Manager
September 2011 - January 2012

US Navy Chief of Information (Public Affairs)
Director, OI-54 Emerging Media Integration
August 2009 - September 2011

Navy Office of Information, East
Deputy Director
October 2006 - November 2009

Navy Public Affairs Center, Atlantic
Action Officer
August 2004 - October 2006

USS FLETCHER (DD 992), San Diego, CA.
Damage Control Assistant/Public Affairs Officer
May 2001 - July 2004


  • CCXP