I'm a customer experience expert who specializes in cultivating customer-centricity and employee-elevation. I have been igniting transformation in individuals, teams and organizations for over 15-years. My passionate positivity and creative flair have enabled organizations to drive solution and experience improvements, increasing engagement and delivering happiness to customers and employees.
SPECIALTIES:
Customer Experience, Employee Experience, Employee Engagement, Company Culture, Leadership, Team Building, Customer Success, Business Process Improvement, Process Planning and Development, Business Systems Architecting, Project Management