Profile

Consultant

Contact Details

Bio

I am an internationally experienced leader and mentor with a focus on strategy, marketing and customer experience. My career of 20+ years has given me local, regional (AsiaPacific) and global (based out of London) experience. I have worked in, and with, everything from new start-ups to large, global corporate entities, central and local government, and academic institutions.

Exploring people-inspired strategies, challenging assumptions, developing innovative ideas and using disruptive approaches to help clients design and create new ways of engaging their users/customers and potential users/customers.

A firm believer that great organisations are made by great people. Engaging employees & supporting them to understand their users/customers to deliver great experiences, is essential.

Experienced mentor and coach.

Industry

  • Energy

Honors and Awards

Extra Mile Award
CXPA
2017

Leading Customer Centric Growth
LexisNexis
2007

Retail Leadership: Brand Pioneer
Spark New Zealand
2013

Designation

  • CCXP