I am passionate about customer experience (CX), service design and business process re-engineering, with a career in various industries such as Telecommunication, eCommerce, Health Insurance, Government, Education, Financial Services, and Not for Profit.
I also share insights on my LinkedIn profile as well as my website www.cxdlabs.com. Open to discussing about topics around Customer Experience Management, Service Design, Adaptive CX and CX strategy. Feel free to get in touch and happy to help. Looking forward to getting engaged with the CXPA community!