✦ Certified Customer Experience Professional (CCXP), lifecycle marketing strategist and digital product development leader with progressive experience in industries spanning, automotive, entertainment, financial services and media.
✦ Expertise in developing and executing profitable data-driven lifecycle marketing programs for subscription and e-commerce business models. Experience managing million dollar budgets and P&L forecasting and allocation. Built and led teams of 10+ with proven talent development skills.
✦ Former NYU graduate studies CRM /Customer Experienced instructor and certified Lean Six Sigma Green Belt.