Profile

CXPA BOARD OF DIRECTORS
CCXP

Contact Details

Industry

  • Professional Services

Job History

Nyenrode Business Universiteit
Docent Customer Experience, CRM Leadership Masterclass
Netherlands
April 2012 - present

Beeckestijn Business School
Docent, Postdoctorale CRM
Netherlands
January 2009 - present

EarlyBridge
Managing Director
Amsterdam, Netherlands
August 2004 - present

Honors and Awards

Customer Experience Vendor Partner Award for Customer Strategy, together with Philips
Customer Experience Awards
2008

Global Change Management Award
Association for Talent Development (ATD)
2018

Gold Partnership Award
National Contact Center Awards (NCCA)
2016

Nationale Contact Center Association - Gold Award, together with ABN Amro Bank
Dutch National Contact Center Assn (Gold)
2005

Runner up Gartner CRM Award together with Philips
Gartner
2008

Designation

  • CCXP