CXPA Book of Knowledge

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A customer and user experience design leader that applies Design Thinking, Human-Centric Design and Research to every initiative. Design Thinking, Internet of Things (IoT) and innovation evangelist with a successful record of building meaningful relationships. I excel at building experiences, UX / CX operations, DesignOps and ResearchOps, Design Systems, user experience journeys, new businesses, startups, and innovative products.


  • Insurance

Global Region

  • United States