Entrepreneurial and analytical executive with over 15 years experience, leading operational excellence, delivering business development results, while championing strong customer and employee satisfaction and loyalty.
Collaborative communicator continually focused on building relationships and promoting synergy across business lines and global units to drive positive change, cohesive, comprehensive business approaches and enhanced profitability.
Blog: http://ericdetermined.blogspot.com/ and http://www.scoop.it/t/new-passenger-experience
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"The difference between the impossible and the possible lies in a man's determination" Tommy Lasorda