Acceleration Strategy Inc.

24 Cedarbank Cr
North York, ON M3B 3A4
Canada
Work Phone Number: (418) 895-1758

We believe that every company’s lifeblood is its customers, regardless of size. Acceleration Strategy Inc was founded in 2011 on the confidence that CEOs of mid-sized organizations would highly value customer experience management’s ability to increase profit and reduce costs. What clients lacked in enterprise-level budgets, they made up in the drive to succeed and the commitment to being their best. We were right and both ASI and their clients have never looked back.

Acceleration Strategy Inc is Canada’s first full-service Qualtrics Partner in the QPN providing implementation and advisory services. These advisory and technical services are provided in conjunction with education on the discipline of Customer Experience. Our clients tell us how this blend of services accelerates program results, benefits and adoption within their organizations.

Acceleration Strategy Inc is on the board of Customer Experience Professional Association Toronto Network, and provides high impact consulting and training to CEOs directly and through TEC.

At the Acceleration Academy we understand that everybody learns differently - so we purposely designed our courses to accommodate all Neuro Communication learning styles.

Our interactive curriculum has been designed around the CXPA’s CCXP certification best practices, combined with practical application derived from real life cases.

All our classes are presented in real time (via ZOOM) with engaging discussions supported by academic theories and best practices from the CX industry.

Industry Expertise

  • Aerospace and Defense
  • Banking and Financial Services
  • Business Services
  • Consulting
  • Consumer Finance
  • Consumer Goods
  • Education
  • Electronics
  • Energy
  • Government
  • Healthcare
  • Industrial
  • Insurance
  • Investments
  • Manufacturing
  • Non-Profit
  • Professional Services
  • Real Estate
  • Retail
  • Software
  • Sports
  • Technology
  • Travel & Hospitality
  • Utilities

Areas of Expertise

  • Customer Insights and Understanding
  • Customer Journey Management
  • Customer-Centric Culture
  • CX Strategy and Execution
  • Experience Design, Improvement and Innovation
  • Metrics, Measurement and ROI
  • Organizational Adoption and Accountability
  • Voice of the Customer and Surveys

What Differentiates Us

  • All our classes are presented in real time (via ZOOM) with engaging discussions supported by academic theories and best practices from the CX industry, combined with practical application workshops (Closed Loop Design; Dashboard Design, Journey Mapping), leaving our students with a structured framework for their CX implementation & improvement plan to get them started with confidence.

Areas of Business

  • Africa
  • Europe
  • North America
  • South America

CX Tools

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