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CXPA Headquarters Closed: Independence Day CXPA Headquarters are closed starting Friday at 2pm ET and Monday ...
One question that I hear often from CX practitioners is “Why do I still spend time explaining and justifying the existence ...
Anna Boytsova, CCXP, is a CX professional based in Ukraine. I started working on this article shortly after I passed my ...
Align and educate your people around a digital-first, customer-centric approach Whether it’s new technology, geopolitical ...
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