Website URL Update

CXPA website is now hosted on cxpaglobal.org

You may notice that you can now access the CXPA website using a new domain, cxpaglobal.org.  Most cxpa.org webpages will automatically connect or redirect you to the corresponding cxpaglobal.org page, but we want to share the following information as background that may also assist you in navigating any challenges you encounter:

1) Website login - Your login credentials remain unchanged. It is the email address with which you are registered, and your choice of password.  Please note, however, that your browser or password tool may not connect your stored password for cxpa.org with cxpaglobal.org.  In that instance, please manually re-enter your email and password at login.  In some cases, you may need to attempt log-in two or more times the first time you update or refresh your browser settings. We apologize for any inconvenience. If a problem continues to persist, please let us know at info@cxpaglobal.org for routine service requests or the broken link reporting form to let us know how we can improve.  

2) Stored cookies - If you have cookies stored on your machine for cxpa.org , they may not be recognized at cxpaglobal.org, thus changing your browsing experience until a new cookie profile is established. You may be asked to accept cookies related to the cxpaglobal.org domain, which you can choose to accept or reject. 

3) Membership, purchase and certification records - Your transaction records are based on your email address and CXPA login.  All data is in place, and unaffected by the website domain change.  You may need to manually re-renter your email and password at login as outlined in paragraph 1 above. We apologize for any inconvenience.       

Why has this change been made and what's next?

CXPA has experienced significant global growth over the past several years. While we remain a US nonprofit entity, our community is truly global in nature. CXPA Global better reflects today's CXPA.  

In addition, CXPA migrated to the cxpaglobal.org domain last year for administrative purposes, including use of cxpaglobal.org as the domain for staff emails. Updating the website to cxpaglobal.org will align customer facing webpages with the best channels to contact staff.         

What's Next?

CXPA.org and CXPAglobal.org will both work during a period of overlap.  Should this create unexpected challenges for you, we recommend clearing your browser history for cxpa.org and routinely accessing CXPA's online systems through cxpaglobal.org

CXPA will also be undertaking a full review and update of our technology systems during the coming year. This will include a close look at improvements to website log-in and unified single sign-on across the various technology systems we us to serve you. 

Throughout all of these changes, we remain committed to assisting and hearing from you.  Please use info@cxpaglobal.org for routine service requests or the broken link reporting form to let us know how we can improve.