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WhenTuesday 25 July, 07:30 am - 09:00 am (AEST)WhereANZ Centre833 Collins StreetMelbourne*SMS Anita on 0466368056 upon arrival at receptionCost:0.00Please RSVP by 20th of July for catering purposesWe welcome all CX professionals to attend or dial into the July Melbourne Networking Breakfast.Agenda:
07:30 – 08:10
Breakfast, Introduction and welcome to new members and guests
08:10 - 08:30
Presentation by Elyssia Clark - Building organizational capability in human centered design to address customer experience challenges
08:30 - 08:50
Presentation by Michelle O’Donoghue - Research findings into channel preference and importance of emotion in CX
08:50 – 09:00
CX Day (October 3rd) – Event planningGoToMeeting Web Address: https://global.gotomeeting.com/join/763530101Dial In Instructions:Australia: +61 3 8655 5566 Singapore: +65 6708 2402 India: 8768 55583 or 0008006 103285 Hong Kong: +852 3918 2499 Philippines: +63 2 465 8598 Taiwan: +886 2 8726 8198 New Zealand: +64 9 252 3223 China Shanghai: +86 21 6169 6175 China Beijing: +86 10 6599 8399 China Chengdu: +86 28 6511 0513 USA: 1844 202 9003 UK: 0808 234 7215 Users in all the other countries please dial the Australia or Singapore access numbers
Host Access Code: 885 351 46 Participant Access Code: 130 606 46Thank you to our 2017 Global Platinum Sponsors
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