Know Your CX Pros
It’s no secret that agents and all our CX professionals are key to delivering more customer smiles. And just like we strive to know our customers better, it’s important to understand our employees and what keeps them engaged, happy and motivated. Genesys technology is designed to do just that. This CX Day and Customer Service Week, we invite you to take the time to get to know your CX professionals – those who work tirelessly on behalf of customers – and let them know how much their work contributes to all our success. At Genesys, we’re behind every customer smile and happier employees lead to happier customers.
Happy CX Day from Genesys!