When
Friday, April 27, 2018
6:00 PM - 8:00 PM

Where
Hotel Country Inn & Suites
Sector 29
Gurugram, Haryana, 122001

Parking
Enough free parking on-site

Description
Our roundtable discussions are a chance to hear from experts and peers about what’s been successful and how to increase maturity in customer experience strategy. The roundtable will be followed by networking cocktails and dinner. In this online roundtable, let’s discuss challenges and successes for:

• Creating shared vision across executives of all functional areas

• Making CX excellence a determinant of enterprise strategy

• Coordinating management of CX components

About our Experts
Dr. Amit Chakrapani, MD, CRM Asia
Suresh Kumar, IAS, ACEO, GeM
Shilpa Dureja Puri, Director, DM, Microsoft
Vineet Singh, Chief Business Officer, MobiKwik
Saarthak Bakshi, CEO, IFC
Ajay Namibar, Head CX, L&T Realty
Vikas Gujral, COO, MaxBupa
Anuja Shukla, CX Head, Tribeca
Chandan Chabara, CX Head, OLX
Kumar Ashish, North Zone Head, ICICI
Manu Dogra, President, Netcarrots
Sunil Goyal, Managing Partner, Yournest Venture
Aditya Rath, KPMG
Rajive Chawla, Chairman, IamSMEof India
Dr. Alok Rai, Professor, BHU, Varanasi

Thank you to our Global Platinum Sponsors!

Thank you to our Local Event Sponsor!