Simple Registration

When:  Jan 18, 2018 from 5:30 PM to 7:30 PM (PT)
Where:   The Ram - University Village, 2650 University Village, Seattle, WA, 98105, US

When & Where



The Ram - University Village
2650 University Village
Seattle, WA 98105
US

Jan 18, 5:30 PM - 7:30 PM (PT)


Description

When
Thursday, January 18, 2018
5:30 PM - 7:30 PM

Where
The Ram - University Village
2650 University Village
Seattle, WA 98105

Description
Happy New Year!

Join us for our first CXPA Seattle Happy Hour of 2018 to discuss CX Culture & Employee Engagement! We know there is one critical factor that is required to make your CX strategy come to life…and that is having fully engaged, customer-centric employees.

Come with your ideas and/or questions for creating a winning CX culture and developing fully engaged employees. We’ll discuss: 

  • What does it mean for employees to be “fully engaged” and how to achieve it?
  • How do we know when an employee is behaving in a “customer centric” manner and does that definition change based on the employees role and/or position within the organization?
  • What norms, values, behaviors, projects, characteristics, programs, initiatives, incentives, training and support are required to create a winning CX culture?
We look forward to discussing these and other questions and challenges around how to create a winning CX Culture through cultivating high levels of Employee Engagement.

See you there!

Pricing

registration type
regular
    All Registrants
$0.00

Contact Information