When
Tuesday, February 26, 2019
6:00 PM - 8:00 PM

Where
EF Center Boston
2 Education Circle
2nd Floor
Cambridge, MA 02141

Parking
Metered parking and Cambridge permit spots are available around the building. The Museum of Science garage is located across the street. (Unfortunately the company garage cannot be used for external guests.) EF is just a short walk from Science Park, Lechmere, and Community College T stops for those accessing by public transportation.

Description
Want your CX efforts to get to the next level? Bruce Temkin will lead a highly interactive session where attendees learn and share best practices for extending their CX programs. We’ll discuss what’s been working well in our CX efforts and identify innovative ways that they can improve. Potential topics include overcoming organizational resistance, extending your VoC program, and engaging employees. This session will be valuable for companies at all stages in their CX journeys.

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