WhenWednesday, March 21, 20186:00 PM - 8:00 PMWherePADI Worldwide30151 TomasRancho Santa Margarita, CA 92688DescriptionJoin us for the first SoCal Networking Event of 2018. We’re excited to have one of our Planning Committee leads, Annette Franz, as our speaker at this event. She’ll be presenting her 7 Deadly Sins of Customer Experience, taking questions, and engaging in a discussion about the Sins. Food and beverages will be served. We look forward to seeing you there! Agenda 6:00 PM - 6:30 PM: Food and networking6:30 PM - 7:15 PM: PADI introduction, CXPA updates, and 7 Deadly Sins of CX 7:15 PM - 8:00 PM: Q&A and discussion Speaker Bio - Annette FranzAnnette Franz is CEO of CX Journey Inc, a boutique consulting firm specializing in helping clients ground and frame their customer experience strategies in employee and customer understanding.Thank you to our Event Sponsor!