Thursday, October 12
5:30 PM - 9:00 PM ET
Hyland Software Inc.
Building 3, The Miguel Zubizarreta Hall
28500 Clemens Rd.
West Lake, OH 44145
Lights, Camera, Action! Welcome to the 2017 Northeast Ohio Customer Experience Award Show. Join the Northeast Ohio Customer Experience group as we celebrate CX success.
Our evening will commence with a presentation from Doctor Param Srikantia, professor at Baldwin Wallace University. Dr. Srikantia has recently embarked on public seminars based on non-traditional ways of unleashing human potential that have now grown to a contagious level of popularity reaching over 15K attendees in Cleveland, Boston, Chicago, Cincinnati, San Francisco, Washington DC and the New York metropolitan areas. He was selected by an international training organization with a global outreach that feature "cutting edge" thinkers in management, to offer seminars to their membership base of companies nationally.
Dr. Srikantia will be focusing on answering the ultimate question “what’s in it for me?” that challenges the culture change required by customer experience professionals every day.
Following Dr. Srikantia’s presentation, we will be hosting a highlight/award presentation for local Customer Experience professionals. All CX attendees are eligible to be featured during the highlight/award presentation. Attendees interested in being featured are asked to send in their submission to Branden Schossler at Branden.Schossler@hyland.com by October 6th 2017. Submissions should include one of the following: a success story of customer experience in your organization, a customer experience innovation your organization has implemented, a story of providing a “wow” moment for a customer.
Thank you to our Global Platinum Sponsors!
We hope to have you join us for this Northeast Ohio CXPA Event!