When
Monday, November 12, 2018
8:00 AM - 9:30 AM

Where
Excellus
165 Court St
Rochester, NY 14647

Cost
No charge and a delicious breakfast will be provided.

Parking
Available in the Court Street Garage. Parking is not included.

Description
You are cordially invited to collaborate and share ideas on transforming the customer experience for all organizations. Join the CXPA Rochester Network along with other local professionals as you collaborate on best practices while enjoying a delicious hot breakfast immersed within the CXPA customer experience.

The guest speaker is a customer experience professional from Carestream, Brian Cashimere, who will be sharing an interactive presentation on the internal customer journey and you will also learn about the world famous “Fish Principles”.

Please register via the CXPA.org site to ensure adequate space for all attendees.

Please arrive between 7:45 AM and 7:55 AM for check-in. We hope to see you there!

Thank you to our Global Platinum Sponsor!