Check out the CX Leaders Advance website including up to date agenda at www.cxleadersadvance.com
WhenThursday, January 17, 20188:00 AM - 11:00 AMWhereING AmsterdamHaarlerbergweg 13-19ParkingAvailable upon inscriptionDescriptionAlmost all banks are stating that their biggest threat comes from big tech/platform companies. Judith Bastiaans and Ron Kersic of ING reveal how ING is exploring platform business models as a future step for banking. They ask the question how to create a consistent and differentiating customer experience whilst being a platform organization? How do companies like Airbnb, Uber, Google or Alibaba design such a platform and what does this mean for the client experience?Come and join us for breakfast, networking, an inspirational talk and some out-of-the-box thinking.Thank you to our Event Sponsor!
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