When
Thursday, October 11, 2018
1:00 PM - 4:00 PM

Where
The Dieringer Research Group
200 Bishops Way
Brookfield, WI 53005

Description
Join us for an annual CX Day event. You won't want to miss out on speakers and networking to celebrate the Customer Experience!

Agenda:
1:00 PM - 1:15 PM
Arrival, networking, and snacks

1:15 PM - 1:25 PM
Welcome

1:25 PM - 2:15 PM
The Harmonizing of EX and CX – Deliver an experience your employees and customers won’t find elsewhere
Jill Carnick, Account Director, The Dieringer Research Group 

2:15 PM - 2:30 PM
Baker Tilly Project Update
Chris Hart, Client Service Director at Baker Tilly Virchow Krause

2:45 PM 3:35 PM
How Northwestern Mutual is successfully bringing an outside-in perspective to cross-functional areas through online communities
Lori Schweiger, AD Communities & Research, Voice of Client Team

3:35 PM - 4:00 PM
Networking Reception

Thank you to our Global Platinum Sponsor!