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When:  Jul 26, 2018 from 07:30 AM to 09:00 AM (ET)
Where:   eNett International, 367 Collins St, Melbourne, AU

When & Where

eNett International
367 Collins St
Melbourne,
AU

Jul 26, 07:30 AM - 09:00 AM (ET)


Description

When
Thursday, July 26, 2018
7:30 AM - 9:00 AM AEST

Where
eNett International
L23
367 Collins Street, Melbourne
use the L17-30 lifts - ask for Zora Hoare(CXPA Host) at the arrival. The meeting will take place in the Boardroom which is located by the front door.

Cost
Members: FREE
Non-Members: $10 USD

Description
CX is gaining momentum globally as the practice and discipline that companies will benchmark as their point of difference to gain competitive advantage. Evolving customer expectations and heightened pressure to validate CX value in the business world is redefining the traditional role of the CX Practitioner. So what does this role look like today? What key capabilities and experience are organisations looking for? What skills do we need to fine tune or add to our toolbox to ride the next wave of opportunities and challenges facing our profession and set you up for success?

Please join the CXPA Melbourne Network over a light breakfast where we will explore and debate these questions with fellow CXPA members and guest speaker Chris Rios live from Florida, USA. Chris is a Customer Experience Executive Recruitment specialist who has his finger on the pulse of the current and emerging global market and is keen to share his insights.

Agenda
07:30 - 08:00 Registration and light breakfast
08:00 - 08:10 CXPA news and important dates
08:10 - 08:50 Presentation & QA
08:50 - 08:55 Closing

Registrations close Monday 23rd July midnight AEST

About Chris Rios
Chris_Rios_.jpg
Christopher Rios leads the CX executive search practice specializing in the identification, assessment, recruitment, and onboarding of C Suite Customer Experience Executives and their teams. From Chief CX Strategists to mid-level managers, Blue Rock Search works with a deep well of proven CX experts across multiple sectors from a variety of industries. Chris knows the best relevant CX talent who can develop and drive a comprehensive plan toward success.

Prior to Blue Rock, Chris was a Recruiting Manager for four years at The Christopher Group, a Human Resources Executive Search firm in Cleveland, OH. He was one of the leading recruiters and he consistently records for number of placements. Prior to that, Chris was a Representative for two years at ITT Technical Institute where he was responsible for recruiting and enrolment for their Knoxville TN Campus.

With over fifteen years of experience as an Executive Chef for various restaurants and institutions in both New York and Florida Chris brings an intimate knowledge to CX recognizing that the most competitive businesses have a comprehensive customer focused agenda and this factor alone differentiates them from all others in their space. He currently resides in Sarasota, Florida and has three children.

Contact: anita@ManagingCX.com
+61 466368056

Thank you to our Global Platinum Sponsor!
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Pricing

registration type
regular
    Member
$0.00

    Non-member
$10.00

    Public
$10.00