WhenWednesday, January 16, 20198:30 AM - 10:00 AMWhereLe Peep RestaurantFashion Mall Commons8487 Union Chapel RdIndianapolis, IN 46240CostNo cost to attend, everyone picks up their own tab for breakfastParkingFree. Le Peep is located on the north side of Indianapolis, across the street from the Fashion MallDescriptionJoin other customer experience professionals for breakfast and lively discussion on a variety of CX topics. Our events are informal and informative. We meet monthly at 8:30 am and discuss a different CX topic each month until about 9:45. Some stay to chat, but we typically wrap up by 10:00 am. Everyone picks up their own tab for breakfast.JANUARY TOPIC: THE IMPACT OF OUR EMPLOYEES ON CXWe'll meet for breakfast and discuss the impact of our employees on our CX programs - topics to include employee satisfaction, employee engagement, and how we can envision our employees as our customers. Our colleagues can make or break our CX initiatives. Join in the discussion, share your experiences and get the new year off to a good start with fellow CX professionals.