When:  Oct 3, 2017 from 5:00 PM to 8:00 PM (PT)
Where:   Resonance: The New Soma Towers, 288 106th Ave NE, Suite 203, Bellevue, WA, 98004, US

When & Where

Resonance: The New Soma Towers
288 106th Ave NE
Bellevue, WA 98004

Oct 3, 5:00 PM - 8:00 PM (PT)


Tuesday, October 3, 2017
5:00 PM - 8:00 PM

Resonance at The New Soma Towers
288 106th Ave NE
Suite 203
Bellevue, WA 98004


CX Day 2017 - Engaging in CX

Join us in Seattle on Tues, Oct 3rd as we celebrate CX Day— a global day recognizing and building up the people behind great customer experiences.

This fun and fast-paced evening will be highlighted by three 10-minute, TED-style talks, and an in-depth panel discussion all focused on the importance of employee engagement and building a lasting career in Customer Experience excellence.

We all know engaged employees help break down silos, communicate vision, and rally people around the work. Our group of speakers will share their professional experiences, best practices, and practical advice.

Special Guest Speaker – Jeanne Bliss!
Jeanne will talk about her 35 years as a CX leader sharing the highs and lows of life “pushing the rock up the hill” inside of a company, to building a brand,  to now her “pay it forward” years – helping other CX professionals in their own success.

Employee Engagement Speakers:
Joni Roylance, North Highland; Hearts & Robots
Paul Warner, PhD, InMoment; Is the Employee or the Customer King?
Mika Nakamura, Adobe;

Building Your CX Career & CX Village Panelists:
Paul Warner, PhD, InMoment
Tabitha Dunn, CCXP, Concur
Amanda Sachs, CCXP, Microsoft

Moderated by Danyel LaGow, CCXP, Strong-Bridge

For Help Getting to This Event Located on level two (L2) of the north SOMA Tower at 288 106th Ave NE, Ste. 203, between 2nd and 4th streets, in downtown Bellevue. You may access level two from street level via the outside stairways or by using the retail elevator located between the two towers, which also provides access from the parking garage below.

We hope to see you in attendance as we celebrate CX Day!

Thank you to our Global Platinum Sponsors!
Thank you to our Event's Sponsors!

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