Check out the CX Leaders Advance website including up to date agenda at www.cxleadersadvance.com
WhenWednesday, April 4, 20185:15 PM - 7:30 PMThose arriving after 6:15PM will not be admitted into the event!WhereOffices of Okta301 Brannan Street, 1st FloorSan Francisco, CA 94107ParkingStreet parking is usually plentiful, and there are a few paid parking garages in the area. Closest light rail/public transit stops are Embarcadero & Brannan street and King & 2nd street.DescriptionHello, and happy 2018 San Francisco CXPA community! We're excited to kick off our next networking event on April 4th. Do Your Customers Trust You? Should They? How trusted is your company compared to your competitors? What decisions are you making today that create or destroy trust? Join us for an evening with well-known guest speaker, Don Peppers. Don will share his thoughts on designing and delivering the best possible customer experience using customer trust as a competitive advantage. Earning customer trust is critical if businesses want to survive and prosper in the age of disruption. But customer expectations are already rising, especially with millennials leading the charge. Today, remaining trustworthy requires proactively watching out for your customers' interests. Don's life work of helping companies build better customer relationships has taken him to more than 60 countries on 6 continents. With over 300,000 followers, he is one of the most widely read LinkedIn influencers on the topic of customer experience. Don has written nine business books selling over a million copies in 18 languages with his most recent books being Extreme Trust: Turning Proactive Honesty and Flawless Execution Into Long-Term Profits, and, Customer Experience: What, How and Why Now. Thank you for supporting SF CXPA. We are a community of customer experience professionals and leaders. Take advantage of this opportunity to network, collaborate and innovate. Agenda:5:15 - 6:00 pm Open networking6:00 - 7:00 pm Speaker and Q&A session 7:00 - 7:30 pm Final networking and event wrap-upBest regards,CXPA San Francisco Local Networking TeamThank you to our Global Platinum Sponsor!Thank you to your Event Sponsor!
Customer Experience Professionals Association
local@cxpa.org
Platinum
Silver
Bronze