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When:  Aug 14, 2018 from 6:00 PM to 8:30 PM (ET)
Where:   Optum, 1325 Boylston St, 11th Floor Conference Room, Boston, MA, 02120, US

When & Where



Optum
1325 Boylston St
Boston, MA 02120
US

Aug 14, 6:00 PM - 8:30 PM (ET)


Description

When
Tuesday, August 14, 2018
6:00 PM - 8:30 PM

Where
Optum
11th Floor Conference Room
1325 Boylston St
Boston, MA 02120

Parking
Van Ness Garage (1341 Boylston St.) - $36 (other nearby garages or street parking may be less expensive); Optum is also conveniently located right off the Fenway stop on the Green Line

Description
Food for thought combined with nourishment for the soul… that’s what this summer CX social and content-rich event promises to deliver! We’ve leveraged the survey feedback from our local CXPA professional community to cover today’s most important, relevant CX topics. Each will be discussed in a CX Champagne Roundtable led by a subject matter expert. We will rotate to a new topic every 15 minutes so attendees will reap the insight from all four topics, which are as follows:

  1. Translating CX data into business value
  2. Connecting the customer experience dots for senior leaders
  3. Building Customer Journey Maps that drive action and results
  4. Forming an overarching CX strategy that sticks

The evening will also offer lots of fun, food and drink, not to mention ample opportunity to meet and mingle with fellow CX practitioners. Plus, you’ll experience amazing views of downtown Boston including a unique perspective right into the famous Fenway Park.

You won’t want to miss this summer social. Bring your friends and colleagues too!

Thank you to our Global Platinum Sponsor!
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Pricing

registration type
regular
    Member
$0.00

    Non-member
$0.00

    Public
$0.00